UPDATE FROM OUR CEO NEIL WILLIAMSON REGARDING THE TEMPORARY PARTIAL CLOSURE OF OUR DEALERSHIPS
We understand that the current situation due to COVID-19 is placing strain on our colleagues, customers and businesses of all sizes.However, as a society, we are in this together and we all have a part of play in helping to prevent the spread of this virus.
I see it as our responsibility to protect colleagues and customers by taking all measures possible and following the government’s guidelines, while being available when you need us, even in these difficult times.Therefore, with this in mind, myself and the Board of Directors have taken the decision that from 6pm on Tuesday 24th March, all of our physical sales departments will be closed until further notice.
Our service departments will be reduced to a skeletal team who will be on hand and available to support key workers and carers and provide you with aftersales support should your car require it.
Should you need to visit our dealership for aftersales work, we would kindly ask that you respect the preventative measures we have in place in relation to social distancing and hygiene.
We will continue to update you via our website and social media channels. In addition, there are alternative ways you can engage with our dealerships as we have a variety of online services available, all easily accessible via our website from the comfort of your home.
I am hugely proud of the professionalism and dedication of our colleagues across the Group as we navigate through this challenging situation and learn to adapt to new ways of working while being mindful of everyone’s health, wellbeing and safety.
We look forward to once again helping our customers enjoy the freedom of the open road when it becomes safe for us to do so and hope you continue to stay safe and healthy.