Lancaster experience: 30 years
Biggest industry change: The technology
Master Technician experience: 28 years
Congratulations on your 30 years with Lancaster, Brian.
What advice do you have for anyone looking to start a career as a technician?
I think it’s a very exciting time to join the industry. If you have a good understanding of vehicle electronics then you’re set for the future. It’s like a new era for the automotive industry, especially with Jaguar unveiling the I-PACE and Land Rover releasing the Range Rover SDV6 Hybrid, so I’d advise anyone to get in while they can.
So, how did you get started as a technician?
My elder brother was a mechanic, so from the age of about 11 I was playing around with cars and my interest just grew from there. Then I was fortunate enough that the garage he worked for were looking for an apprentice when I left school. So, after floating around a few other garages, I joined Lancaster in 1987 and have been here ever since.
Is there a particular part of the role you enjoy the most?
We're working on quite a big engine job at the moment which is always good, but I leave the physical work of hoisting engines and gearboxes out of cars to the younger technicians! These days, I love working on the electrical side of the cars, as the technology is always developing and it's something I find really rewarding.
Talk us through a typical day as a technician?
I'm a Level Four Technician, so I get involved in a lot of diagnostic work, electronic queries, and help solve more unusual problems that might need an experienced eye. These tend to be more involved jobs, so I get a real sense of achievement when they're eventually fixed and ready for the customer.
What would you say is the reason for staying with Jaguar for so long?
Jaguar's a phenomenal and incomparable brand to work with and that's why I've stayed with the brand for so long. If you have an opportunity to drive one, they drive like luxury cars, so I always feel very privileged to get behind the wheel of a Jaguar and I feel especially lucky that I get to work on them.