TEMPORARY CLOSURE OF OUR DEALERSHIPS

We understand that the current situation due to COVID-19 is placing strain on our colleagues, customers and businesses of all sizes. However, as a society, we are in this together and we all have a part of play in helping to prevent the spread of the virus.

In light of the Government’s recent guidelines, we are taking the following measures from Tuesday 24th March:

  • All of our physical sales and aftersales departments and showrooms will be closed from Tuesday 24th March until further notice.
  • We will continue to support customers with remote advice and personalised help to research and configure vehicles via FaceTime and other video platform
  • We will also continue to operate service and repairs to first responder vehicles and cars belonging to selective key workers where the vehicles are essential to enable them to get to work.

We will continue to update you via our website and social media channels. In addition, you can still use our website to explore all the latest models on offer

We look forward to once again helping our customers enjoy the freedom of the open road when it becomes safe for us to do so and hope you continue to stay safe and healthy.


Need more information? See below for our frequently asked questions. If you don't see your question then get in touch via our contact page.

Q: Will you still be offering test drives?

A: Unfortunately, in line with government recommendations, all our sales facilities are now closed, and we are unable to offer test drives at this time.

Q: Are you open for aftersales work?

A: Our aftersales department can support on an appointment only basis with emergency maintenance and needs of key workers and carers at this time. Please contact the dealership directly to discuss your requirements.

Q: Am I able to take a payment holiday on my car finance?

A: Please do contact your finance provider to discuss your individual circumstances.

Q: I would prefer not to come to you to collect a part I have ordered. Are you able to deliver to me?

A: Unfortunately, due to the current restrictions in place, we are not able to support with delivery at this time. We will contact you in due course once restrictions are lifted to arrange collection.

Q: My MOT is booked to take place in the coming weeks? Will this still be carried out?

A: Recent government announcements have confirmed that there is now a 6-month extension to MOT validity. You will be contacted by a member of our team to rearrange your appointment.

Q: Will my warranty be affected if my service is not carried when it is due?

A: We are currently in discussions with our manufacturer partners to understand the warranty implications if service work is not conducted in time. Please do contact your dealer directly if you have specific concerns.

Q: I am a key worker, is it possible for you to carry out my MOT and Service?

A: We are doing all we can to support the needs of key workers to ensure you stay mobile at this time. Your MOT and Service requirements will be prioritised. Please contact the dealership directly to arrange a booking.

Q: My car is booked for service in the coming weeks. Will this still be carried out?

A: Our aftersales department is running a skeleton team to support emergencies and the needs of key workers and carers only. Regular service work will continue when restrictions are lifted. Please contact your dealership to discuss rescheduling.

Q: My vehicle warranty expires in the next few days. If there is an issue with my car will you extend the warranty until I am able to schedule a check with you?

A: We are currently in discussions with our manufacturer partners to understand the warranty implications if service work is not conducted in time. Please do contact your dealer directly if you have specific concerns.

Q: My new car is due for collection this week. Am I still able to collect my vehicle and when will the finance begin?

A: At this time, due to the current restrictions in place and the closure of our sales facilities, you would be unable to collect your car. We will not be fulfilling any further handovers until restrictions are lifted. If your finance has been arranged directly with us, we will contact your provider to ensure that this does not begin until after you have taken delivery of the vehicle. If you arranged your finance independently, you would need to speak to your finance provider directly to discuss your situation.

Q: I have arranged for my car to be delivered to you over the next few days for outstanding service work to be completed. Are you still able to carry this out?

A: Our aftersales department is running a skeleton team to support emergencies and the needs of key workers and carers only. Regular service work will continue when restrictions are lifted. Please contact your dealership to discuss rescheduling.

Q: What are your opening hours?

A: Our physical sales departments are now closed. Our aftersales department can support on an appointment only basis with emergency maintenance and needs of key workers and carers at this time. Please contact the dealership directly to discuss your requirements.

Q: If I’m not using my car will the battery go flat?

Yes, in time. We recommend either running your car engine once per week for 30-60 minutes to maintain your battery charge and lubrication of the engine or you can purchase a battery charger from most well-known online outlets to trickle charge your battery, this maintains the battery charge while the car is stored/not used.