With the developing situation around COVID-19, the health of our customers and colleagues is paramount. We have therefore made the decision to close our Sales facilities. Our Service department will continue to operate with a reduced team and by appointment only, to support the needs of key workers and carers to ensure you remain mobile during this time.
We appreciate your understanding and support during this difficult period.
|Monday||Appointment only||Tuesday||Appointment only|
|Wednesday||Appointment only||Thursday||Appointment only|
|Friday||Appointment only||Saturday||Appointment only|
The reputation for service that we’ve worked hard to establish at Jardine Lakeside is matched by the standard of care you expect from a smart car dealer. Our expert team will make every visit to our showroom relaxed, and will provide their expert advice to help you select the exact items you require.
We supply the smart fortwo cabrio and smart fortwo coupé as new cars from our Lakeside smart showroom. You can additionally select the smart city coupé from our approved used smart range, which includes ex-demonstration models that have been thoroughly tested.
After choosing your new smart, you will be supported by our Jardine service centre for the duration of your ownership. We also operate an official MOT test centre and Accident Management facility from within our Lakeside dealership - visit us whenever you require aftersales care. Our state-of-the-art equipment allows us to efficiently locate and resolve any issues with your smart car.
All maintenance is carried out by our fully qualified technicians, using genuine smart parts to extend the life of your car. We keep replacement car parts in stock for all new smart models and many older vehicles, ensuring that we can meet your requirements. While minor work is performed, you can wait on site and relax in our welcoming customer seating area.
For each smart car, part and service that we provide, we may be able to offer you a limited-time deal or promotion. The regular offers available at Jardine Lakeside include financing and deposit contributions for any new smart car as well as flexible long-term vehicle service plans. Customers on the Motability Scheme and visitors to our fleet management centre also benefit from our frequent deals.
Full contact information for Jardine smart of Lakeside - including our department telephone numbers and full address - are available below. We open earlier and close later on weekdays, allowing busy customers to schedule a more convenient visit.
I have been in the automotive industry for 18 years and I am thrilled to be working with Mercedes-Benz Lakeside. I have a passion for cars and Mercedes-Benz are truly an exceptional brand from their prestige vehicles to their outstanding customer service.
I have been working for Mercedes-Benz and Smart at Southend, for just over three years and I can honestly say I love my job, which is made easier with the support I receive from not only senior management but from all staff at Lakeside. We all share the same goal which is to take pride in what we do and 'wow' our customers.