smart Roadside Assistance

smart road assistance gives you the reassurance you need should your smart encounter an accident, breakdown, minor mishap, or vandalism. If your smart encounters any problems, smart road assistance ensure to get you back on your smart adventure. Quality customer assistance, on-the-spot repairs, replacement car and hotel accommodation are just some of the benefits we offer.

All smarts registered* on or after 2016, will benefit from smart road assistance for three years. After this time, your smart road assistance will be automatically renewed for a year every time your smart goes in for an official smart service for up to 30 years.

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Assistance Wherever You are

It doesn’t matter if you’ve broken down at home or on a European roadside, we will assist you and get you and your smart back on track. 

We've Got You Covered

​24 hours a day, 365 days a year, smart road assistance has got you and your smart covered. This includes anywhere in the UK or Europe.

Replacement Car

Sometimes repairs can take time so we can guarantee your smart is back to its best. If we can’t get your smart back on the road immediately, we’ll provide you with a replacement car for up to three working days for the duration of your repair.

On The Spot Repairs

Don’t worry if it is late at night or you are on your way to work. If you have a minor repair that can be completed at the roadside, we will cover the cost of labour and parts, getting you back on your way. This excludes batteries,  keys, tyres and fluids.


If your smart has difficulty getting on the move, smart road assistance will organise and cover the cost of towing your car to your local smart Retailer. If you are far from home, you can also choose an alternative smart Retailer instead.

Hotel Accomodation

For up to three working days, we will cover the cost of your bed and breakfasts accomodation so you and your passengers can rest up locally whilst we repair your smart.

Need assistance?

Please call 0207 975 7077 from within the UK.

Please call 00353 16 058 449 if you are in the Republic of Ireland.

Please call 0044 207 975 7079 if you are calling from outside the UK (International).