Lancaster Volkswagen Loughton Dealership | Official Dealers

Contact Lancaster Volkswagen Loughton


Langston Road, Loughton, Essex, IG10 3TQ United Kingdom


Sales: 020 37920765
Service: 020 37920770
Parts: 020 37920759

Business Hours

Monday 08:30 - 18:00 Tuesday 08:30 - 18:00
Wednesday 08:30 - 18:00 Thursday 08:30 - 18:00
Friday 08:30 - 18:00 Saturday 09:00 - 17:00
Sunday 10:00 - 16:00
Monday 08:00 - 18:00 Tuesday 08:00 - 18:00
Wednesday 08:00 - 18:00 Thursday 08:00 - 18:00
Friday 08:00 - 18:00 Saturday 08:30 - 13:00
Sunday Closed
Monday 08:00 - 18:00 Tuesday 08:00 - 18:00
Wednesday 08:00 - 18:00 Thursday 08:00 - 18:00
Friday 08:00 - 18:00 Saturday 08:30 - 13:00
Sunday Closed
Offline Chat

We are investing a total of £4.6 million improving our showrooms, service centres, Bodyshop and facilities, for both our Volkswagen Cars and Volkswagen Commercial businesses.

This development will focus on improving the quality of service you receive from us. The long-term customer benefits these improvements will provide include:

  • Additional customer parking spaces
  • Increased service and MOT capacity
  • A state of the art Bodyshop Unit 5, Imprimo Park, just off Lenthall Road, IG10 3UF
  • A brand new showroom environment featuring a larger customer waiting area and new van and car display
  • An improved used car display area
  • An improved outdoor used car and van display.

As we undergo our redevelopment, please accept our apologies for any inconvenience caused and be assured we will be operating business as usual, continuing to offer you our great value service. If you would like to book a test drive, please contact us for an appointment, to ensure that we can deliver the best customer experience for you.

Contact Us

You’ll find our Lancaster Volkswagen Loughton dealership close to junction 5 of the M11 - just one junction from the M25. Motorists in London and Cambridge have quick and convenient access to a brand-new car and manufacturer-standard servicing when they visit us in Essex.

You are guaranteed the utmost care and support from the very first visit you make to our Volkswagen car showroom. As part of the nationwide Jardine dealer network and a proud representative of the manufacturer, we deliver service to the highest standards. We create a welcoming environment for every customer, without any pressure to make a quick purchase.

We provide the full current range of new Volkswagen cars and a selection of approved used models at Lancaster Volkswagen in Loughton. Whether you require the family-friendly Polo, stylish classic Beetle or the capable Touran, you can find the ideal vehicle at our dealership. Test drive appointments can be arranged from our showroom, allowing you to fully experience any model before making your decision.

For as long as you remain a Volkswagen owner, you can rely on our manufacturer-standard aftersales care. Our Lancaster Volkswagen Loughton dealership incorporates a Volkswagen service centre, certified MOT testing centre and Accident Management facilities. We can diagnose and repair a broad range of potential issues with your Volkswagen, from small scratches and dents to major bodywork.

Should our vehicle health check alert you to any issues with your car, our Volkswagen technicians will efficiently resolve them. We only use authentic Volkswagen parts during all maintenance procedures at our Lancaster Volkswagen Loughtonservice centre - these are also available individually from the showroom. While minor servicing is carried out, you can remain on site to wait for your vehicle in our comfortable seating area.

We also provide exclusive and limited-time special offers across our full range of Volkswagen cars, products and services. Motorists who choose a new or approved used model, business vehicle or Motability Scheme Volkswagen at Lancaster Volkswagen Loughton can benefit from flexible finance, and our seasonal promotions on car servicing enhance our competitive prices.

Our full contact details, including department telephone numbers and a map of our location, are available below. You can reach the parts, service and sales teams at Lancaster Volkswagen Loughton directly for specific enquiries.

​Wendy Williamson, Fleet Manager

I have worked in the Motor Industry for the majority of my career, starting in 1985 as a Local Business Development Manager. I started at Jardine Motors Group seven years ago when I was asked to create a Fleet Sales department which had been closed four years previously. From that time I now have an amazing team of five Fleet Support and seven Local Business Development Managers and a Broker Sales Manager. I am very passionate about my role and my team. I am based at Lancaster Volkswagen Loughton, however I cover the whole of the division; Volkswagen, Volkswagen Commercials ,SEAT and Skoda.

Andrew Crocker, Head of Business

I have worked for Jardine Motors for just over five years now and remain inspired by the fantastic people within our business. The focus on customer service is without compare in our industry, which makes it a pleasure to come to work.

Lucas Szwed, Used Car Controller

Since joining Lancaster Volkswagen Loughton in 2005 I’ve had the opportunity for growth. I became a permanent member of staff after sub-contracting to Site Controller. Which progressed onward to Salesperson in 2013-2015. Currently I now hold the position of Used Car Sales Controller. I particularly appreciate the efforts that Jardine Motors Group go to in supporting staff. Just knowing that the support is there generally gives a sense of security within the work place, which in turn brings out the very best in everyone and as a result contributes in staff delivering outstanding customer service. I feel proud to be a part of such a strong and reassuring retailer and look forward to continuing on with a great team.

​Mel Pattni, Used Car Sales Manager

I have worked at Lancaster VW Loughton for approximately 8 years. Thoroughly enjoying the journey, and very re-assuring and rewarding to be working for a great Brand, a great Company, and more importantly a great team here at Loughton.

It is the environment that you create that makes the difference, and here at Loughton I am blessed with an abundance of energy and enthusiasm from all my colleagues.

John Hughes, Parts Manager

I have been working for the Jardine Motors Group for the past eight years, during that time I have enjoyed my working relationship with my fellow Managers. I personally think that the Jardine Motors Group has great ambition and drive, which proves it’s a great outfit to work for. The brand Volkswagen have a great product, which I can only see going from strength to strength.

Chris Toumazos, Bodyshop Manager

I have worked at Lancaster Loughton Body Repair Centre for over five years, and have been in the Bodywork industry for over 30 years. From my experience I have a good understanding of many aspects of Bodywork and pride myself on having a high standard for quality control and customer service.

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228 Vehicles available from this location

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