Contact Lancaster Volkswagen Loughton


Langston Road, Loughton, Essex, IG10 3TQ United Kingdom


Sales: 020 37920765
Service: 020 37920770
Parts: 020 37920759

Business Hours

Monday 08:30 - 18:00 Tuesday 08:30 - 18:00
Wednesday 08:30 - 18:00 Thursday 08:30 - 18:00
Friday 08:30 - 18:00 Saturday 09:00 - 17:00
Sunday 10:00 - 16:00
Monday 08:00 - 18:00 Tuesday 08:00 - 18:00
Wednesday 08:00 - 18:00 Thursday 08:00 - 18:00
Friday 08:00 - 18:00 Saturday 08:30 - 13:00
Sunday Closed
Monday 08:00 - 18:00 Tuesday 08:00 - 18:00
Wednesday 08:00 - 18:00 Thursday 08:00 - 18:00
Friday 08:00 - 18:00 Saturday 08:30 - 13:00
Sunday Closed

We are investing a total of £4.6 million improving our showrooms, service centres, Bodyshop and facilities, for both our Volkswagen Cars and Volkswagen Commercial businesses.

This development will focus on improving the quality of service you receive from us. The long-term customer benefits these improvements will provide include:

  • Additional customer parking spaces
  • Increased service and MOT capacity
  • A state of the art Bodyshop  located at Unit 5, Imprimo Park, just off Lenthall Road, IG10 3UF
  • A brand new showroom environment, featuring a larger customer waiting area and new van and car display
  • An improved used car display area
  • An improved outdoor used car and van display

As we undergo our redevelopment, please accept our apologies for any inconvenience caused and be assured we will be operating business as usual, continuing to offer you our great value service. If you would like to book a test drive, please contact us for an appointment to ensure that we can deliver the best customer experience for you.

Contact Us

You’ll find our Lancaster Volkswagen Loughton dealership close to junction 5 of the M11, just one junction from the M25. Motorists in London and Cambridge have quick and convenient access to a brand-new car and manufacturer-standard servicing when they visit us in Essex.

You are guaranteed the utmost care and support from your very first visit to our Volkswagen showroom. As part of the nationwide Jardine dealer network and a proud representative of the manufacturer, we deliver service to the highest standards. We create a welcoming environment for every customer, without any pressure to make a quick purchase.

We provide the full current range of new Volkswagen cars and a selection of approved used models at Lancaster Volkswagen in Loughton. Whether you require the family-friendly Polo, stylish classic Beetle or the capable Touran, you can find the ideal vehicle at our dealership. Test drive appointments can be arranged from our showroom, allowing you to fully experience any model before making your decision.

For as long as you remain a Volkswagen owner, you can rely on our manufacturer-standard aftersales care. Our Lancaster Volkswagen Loughton dealership incorporates a Volkswagen service centre, certified MOT testing centre and accident management facilities. We can diagnose and repair a broad range of potential issues with your Volkswagen, from small scratches and dents to major bodywork.

Should our vehicle health check alert you to any issues with your car, our Volkswagen Technicians will efficiently resolve them. We only use authentic Volkswagen parts during all maintenance procedures at our Lancaster Volkswagen Loughton Service Centre - these are also available individually from the showroom. While minor servicing is carried out, you can remain on site to wait for your vehicle in our comfortable seating area.

We also provide exclusive and limited-time special offers across our full range of Volkswagen cars, products and services. Motorists who choose a new or approved used model, business vehicle or Motability Scheme Volkswagen at Lancaster Volkswagen Loughton can benefit from flexible finance, and our seasonal promotions on car servicing enhance our competitive prices.

Our full contact details, including department telephone numbers and a map of our location, are available below. You can reach the parts, service and sales teams at Lancaster Volkswagen Loughton directly for specific enquiries.

Martin Rowley, Head of Business

I have been with Jardine Motors Group for over four years now, and in the automotive industry for over 12 years. I have worked within the Volkswagen brand for over six years and thoroughly enjoy my job. I have recently joined the team here at Loughton and look forward to getting to know the team and customers better.

Leigh Baddeley, Aftersales Manager​

I have worked in the motor industry for over 23 years and for Jardine Motors Group since March 2017. I have a passion for customer service and enjoy meeting new people. I'm really excited about the future for the motor industry, with all the new technology that we shall be seeing in the future.

John Hughes, Parts Manager

Since working for Jardine Motors Group I have been lucky enough to enjoy a great working relationship with my fellow Managers and our colleagues. I personally think that the Jardine Motors Group has great ambition and drive, which proves it’s a great outfit to work for. The brand Volkswagen have a great product, which I can only see going from strength to strength.


169 Vehicles available from this location

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