Head Office
Head office departments provide integral support to our many teams across the business.
Across varying locations, we have many specialisms including IT, HR, Procurement, Finance, Audit, Innovations and Compliance.
Some key locations our head office teams are based in are:
Bracknell – Cambridge – Colchester
Halesowen – Milton Keynes – Sunderland – Witham
Despite the locations above, we have staff in many field-based Head Office roles too.
Apprentice & Academy
Whether you are currently employed and seeking a career in a new industry, or starting out, we have a career path for you! We offer all of the training you need to not-only succeed, but to lead the way in your department!
Our Apprentice roles are based across the country at our 70 locations and are recruited throughout the year.
Our Academy roles are based at a specific site with regular off-site training including time at our training hub in Milton Keynes.
If you believe in our core values, want to deliver outstanding customer experiences and you’re seeking a career, JMG have got it covered!
Sales
Our Sales teams at each site represent one of our 20 amazing brands, and are there to ensure that our customers receive an exceptional, bespoke experience when considering or making a purchase with us.
The sales teams are responsible for our customer’s complete sales experience, all the way from customer enquiries, test-drives, providing car financing options to ensuring that their customers know how to use all of the gadgets in their new car.
Our work environments are second-to-none; premium, modern and professional. Alongside this, we also now offer a 5 day working week at most of our sites.
Leadership
Members of our leadership teams are experts in championing our values and delivering our vision, empowering their teams and ensuring our business partnerships (including those with manufacturing partners) are the very best they can be.
Delivering the strategy for their business area on budget, our leaders must be able to in inspire their teams to have the very best performance and deliver exceptional customer experiences.
Aftersales
Aftersales includes both our technical workshop-based roles and our front-of-house customer facing roles (service and parts).
The responsibilities of this department include the management of all actions required in routine vehicle servicing, diagnostic work and emergency visits.
Aftersales colleagues offer every customer an informative and seamless experience, arranging and conducting work required on vehicles.
Behind the scenes, at each site, are our state-of-the-art workshops, each one brand-specific and equipped with the latest diagnostic technology.
Dealership Support
There is so much that goes into the smooth running of our world-class sites.
All the way through from our first-contact customer hosts to expert administrators and delivery drivers, our support colleagues really are the key to the smooth-running success of our dealerships.
Senior Managers' Conference
A highlight in our company calendar is the mid-year senior managers conference, which has a more informal and relaxed vibe to the Leadership Conference we start the year with. The mid-year conference brings together the top 100 senior managers to participate in discussions, ideation sessions, debates and hear updates from the Leadership Team. This year’s conference took on the new theme of Resilient Attitudes, helping managers to reflect on their mental wellbeing when facing new challenges and leading their teams through change.
Changing perceptions
Our colleagues have amazing stories to tell and are hugely passionate about our business and its values, which they bring to life every day. However, recent research we conducted showed that we still need to change perceptions of our industry and show what a vibrant and dynamic place it can be to work, with a vast range of roles and opportunities for career progression available. To change perceptions, we started by listening to our colleagues and introduced a range of new benefits and initiatives to reflect our colleagues’ diverse interests and lifestyles. Hear more about our approach from Clare Martin, Group HR Director.
Working with partners
To help drive a change in the way those outside the automotive industry may view us, we’ve fostered partnerships both in the industry and beyond to lead change. This includes outreach programmes to young people, charity partnerships including Whizz-Kidz to help disabled young people fulfil their potential, and help bring new talent into our business via the Armed Forces Transition Partnership. Watch this video to hear more from Group HR Director, Clare Martin.
People focused strategy
To join our business, you definitely don’t need to have previous experience working in automotive or retail sectors. As part of the work we do to encourage greater diversification in our teams and bring new people into our business, colleagues enjoy access to some brilliant industry events and support networks through our partnerships programme. To hear more about the range of events, mentoring and support initiatives we have, watch now.
Company Info
Company Information, Terms of Business & Forms
© Jardine Motors Group
References to the Jardine Motors Group includes Lancaster plc, Lancaster Motor Company Limited, Lancaster Cars Limited, Lancaster Luxury Vehicles Limited, Lancaster Specialist Cars Limited, Lancaster Sports Cars Limited.
Lancaster Motor Company Limited, Lancaster Cars Limited, Lancaster Luxury Vehicles Limited, Lancaster Sports Cars Limited and Lancaster Specialist Cars Limited are all authorised and regulated by the Financial Conduct Authority for credit-related regulated activities and insurance distribution activities, see FCA Information. Telephone calls may be recorded for quality and training purposes.
Disclaimer
We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We may receive a commission payment from the finance provider if you decide to enter into an agreement with them.
Company Information, Terms of Business & Forms
© Jardine Motors Group
References to the Jardine Motors Group includes Lancaster plc, Lancaster Motor Company Limited, Lancaster Cars Limited, Lancaster Luxury Vehicles Limited, Lancaster Specialist Cars Limited, Lancaster Sports Cars Limited.
Lancaster Motor Company Limited, Lancaster Cars Limited, Lancaster Luxury Vehicles Limited, Lancaster Sports Cars Limited and Lancaster Specialist Cars Limited are all authorised and regulated by the Financial Conduct Authority for credit-related regulated activities and insurance distribution activities, see FCA Information. Telephone calls may be recorded for quality and training purposes.
Disclaimer
We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We may receive a commission payment from the finance provider if you decide to enter into an agreement with them.