Onsite Sales Appointments

You can expect a warm welcome to our business while we take all precautionary measures to provide a safe, clean and comfortable experience.

Appointment time

If you book an appointment to visit one of our dealerships, we ask that you attend at the agreed appointment booking time. If you are running late, please call so we can try our best to accommodate you.

If you choose to visit us without an appointment, please be aware that you may need to wait a short while to ensure we are able to maintain social distancing measures on-site.

Alternatively, we also offer virtual appointments with our knowledgeable sales colleagues who can chat to you in the comfort of your home.

Discussing your needs

In line with our social distancing policy, all consultation areas are configured to ensure there is a safe 2-metre distance between colleagues and customers. We ask that all customers wear a face mask unless legitimately exempt. Our teams also wear face masks as well as one-time use disposable protective gloves where necessary.

Test Drives

We are pleased to offer COVID-secure test drives. Please reach out to your chosen dealership for more information and to book your test drive. If you wish to take a test drive, please bring your full current driving licence and National Insurance Number

with you. You may also choose to bring your own pen to sign any documentation.

Showroom vehicles

Showroom vehicles are displayed to observe social distancing parameters and are sanitised and locked after use. Our team will be happy to unlock any vehicle of interest allowing you to explore the car in detail.

Waiting areas

Our waiting areas will be open for use where it is still able to maintain social distancing.

Exchanging documents

All paperwork is placed in either a plastic envelope or box and placed in a filing tray for you to pick up rather than being handed to you. The plastic envelopes, boxes and trays are all easy to wipe clean and are sanitised after use.

Vehicle handover

When receiving your car, we ask that you wear a face mask (our sales team will also wear a face mask) so that we can show you to your new car and arrange for all documents to be signed in a COVID-secure way.

You have the opportunity to make a virtual pre-handover appointment as well as a second virtual handover with our sales team to ask any questions you may have.

If you have any questions, please don’t hesitate to ask any member of our team. For more detailed information on these measures, please use the following links: