The Mercedes me connect standard services can take the strain off you in all sorts of ways – for example by helping with vehicle diagnostics or if you suffer a breakdown or accident. In such cases all relevant vehicle data are sent to the appropriate place and, if necessary, further measures also triggered. This might mean calling your service partner to book your next service appointment, or summoning rapid help from roadside assistance or emergency services. The services available include Maintenance Management, Telediagnostics, Breakdown Management, Accident Recovery and the Mercedes-Benz emergency call system.
The optional Remote Online Services allow you to control your Mercedes very simply from your smartphone. Change your settings or see vehicle information from the comfort of your sofa or from wherever you happen to be. Forgotten where you parked? The Parked Vehicle Locator, Vehicle Tracker and Geofencing* services tell you where you’ve parked or if your vehicle leaves a defined area. The Remote Online Services also show if you need to refuel soon (or recharge your electric vehicle).
Live Traffic Information helps you to avoid traffic jams and to get to your destination as quickly as possible. You and other road users provide valuable input in this respect, your movements recorded in real time by an extremely precise traffic data system. This makes it possible to send precisely that traffic information to your vehicle that is relevant for the calculation of your route and arrival time and, if necessary, for the navigation guidance to be adjusted dynamically. Live Traffic Information comes as part of the optional COMAND Online multimedia system when a vehicle is first registered. The service is then activated for three years.
There are lots of very useful apps out there, designed to make life – and now also every journey – easier. With the optional equipment item Remote Online and your internet-enabled smartphone, you can now call up all your favourite apps in your Mercedes. Social networks, internet radio, hotel finder or weather services – almost anything is possible and intuitive to control. Added convenience and infotainment while you’re on the road are ensured by a series of specially developed Mercedes-Benz Apps (Flight Info, Morningstar Finance, News, Parking Finder) in conjunction with the optional COMAND Online multimedia system.
Please be aware that the availability of the various apps depends on the vehicle specification and network coverage. Your Mercedes-Benz dealer will be happy to advise you The integrated Mercedes-Benz Apps are subject to change. Requires a suitable mobile phone (see www.mercedes-benz.com/connect) and access to a data option as well as use of the mobile phone as a modem (tethering) via a mobile service provider. Additional costs may be incurred during use (depending on the service provider).
The Remote Online Service Remote Door Locking and Unlocking is a further premium convenience feature. This service banishes any doubts from people’s minds as to whether they have locked their vehicles. The Mercedes meconnect web app enables convenient remote locking and unlocking of the vehicle via smartphone. This service is expected to be available from mid-2015. In vehicles with auxiliary heating (currently only C- and S-Class), the system can be activated, switched off and programmed for a specific time from the comfort of your home, using a smartphone. Remote Retrieval of Vehicle Status enables vehicle data such as fuel level, charge status, range and mileage to be called up from outside the vehicle via a mobile device. The innovative services from Mercedes meconnect set new benchmarks in safety, comfort and service and allow the user to experience mobility in a new dimension.
This is how you launch the future of connected mobility. Your authorised Mercedes-Benz dealer activates your account and links your vehicle with Mercedes me connect. You then make your own, personal selection of services from the range offered by Mercedes me connect. You are, of course, free to change your choice of services at any time. Availability also depends upon the vehicle equipment and appointments you have selected. Your Mercedes me connect services can be simply and conveniently managed through the customer portal at www.mercedes.me – or in cooperation with your Mercedes-Benz Partner.
The Remote Online Services can all be used in
conjunction with the equipment option Remote Online. This is available
in conjunction with the multimedia systems Audio 20 CD and Audio 20 USB
and forms part of the optional multimedia system COMAND Online. Remote
Online is part of the standard specification on
vehicles with electric drive. Use of the equipment option Remote Online
is limited to three years from first registration of the vehicle and
can then be extended at extra charge.