Complimentary Roadside Assistance

Just one of a range of benefits when you Service your Mercedes-Benz with us

When you service your Mercedes-Benz with an officially accredited dealer group like Jardine Mercedes, you are entitled to a range of exceptional benefits that you would not receive when servicing with a non-brand service centre. However old your Mercedes-Benz is, book your next scheduled service with our Chelmsford, Colchester, Ipswich, Lakeside and Southend sites for the following advantages:

Free Roadside Assistance

Comprehensive Roadside Assistance comes free-of-charge for 3 years with any new Mercedes-Benz or 1 year with all Approved Used cars. This means in the unlikely event of you breaking down, we will send a qualified technician to try and fix the problem at the roadside. If this can't be done, the RAC will recover your car to your home, or your nearest Mercedes-Benz retailer.

Cover is also available for customers with cars registered from 24th October 1998* and is automatically activated/renewed on completion of a service by one of our Jardine Mercedes retailers.

* Originally first registered in the UK. Correct as of 05/21.

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What's Included?

Technical Breakdown**
If you can't start your car or break down for technical or safety reasons, we'll get you running.

Minor Mishap
If you suffer a puncture, lose your keys or run out of petrol, you're covered.

Accident Assistance
Regardless of fault, we'll get your car home or to your nearest Mercedes retailer.

Vandalism & Theft
If your journey is impeded after vandalism, we'll be there for you.

** Cars registered between 24/10/1998 - 31/03/2008 are covered for technical breakdown only.  Correct as of 05/21.

Comprehensive Breakdown and Accident Cover

For immediate assistance contact 00800 1777 7777
From abroad or a mobile phone please call +44 (0)207 975 7077

Breakdown support for hearing loss customers is provided via the following email address:

Help us to help you by having the following details to hand: Vehicle details (Registration and VIN/Chassis Number), Owner/Company details, symptom description and location of the breakdown.

Find out More

Rescue Assist from Mercedes-Benz

The latest innovation in vehicle safety. Rescue Assist is a safety system from Mercedes-Benz that uses QR Rescue Codes to give emergency services faster access to critical information at the scene of an accident. Scanning the code gives emergency services information about the structural framework or location of hazardous systems like fuel tanks and batteries to enable a safe, fast rescue operation.

All new Mercedes-Benz models are fitted with Rescue Assist QR Rescue Codes as standard. For cars manufactured from 1990 onwards, Mercedes-Benz offers a free-of-charge retro-fit service.

Book your Free Fitting

To maintain your Roadside Assistance cover after the first 3 years, simply service your car at an official Mercedes-Benz Retailer like Jardine Mercedes. You'll receive a renewal notification to confirm cover has been extended for another 12 months on completion of a full Mercedes-Benz Recommended Service.^ Continue to book your service through us and you could renew your cover for up to 30 years.

^ Including both Routine Maintenance and Additional Items.  Correct as of 05/21.


For all these benefits and more, contact your nearest Jardine Mercedes-Benz retailer today
or book your service through MyService by clicking the below link.

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