Complimentary Roadside Assistance

12 months' complimentary Roadside Assistance worth £246** with every Service

Book your Service with any Jardine Mercedes-Benz dealership and we will give you a complimentary 12 months' Mercedes-Benz Roadside Assistance package*.

Worth £246**, your comprehensive 24/7 package will cover you for technical breakdown, minor mishaps, accident assistance and vandalism and theft. What's more, we will renew your cover for up to 30 years* when you repeat your service with us annually.

Find out more below and book your Service today to take advantage of this offer.

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Complimentary Roadside Assistance

Comprehensive Roadside Assistance comes free-of-charge for 3 years with any new Mercedes-Benz or 1 year with all Approved Used cars. This means in the unlikely event of you breaking down, we will send a qualified technician to try and fix the problem at the roadside. If this can't be done, the RAC will recover your car to your home, or your nearest Mercedes-Benz retailer.

Cover is also available for customers with cars registered from 24th October 1998* and is automatically activated/renewed on completion of a service by one of our Jardine Mercedes-Benz retailers.

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What's Included?

Technical Breakdown**
If you can't start your car or break down for technical or safety reasons, we'll get you running.

Minor Mishap
If you suffer a puncture, lose your keys or run out of petrol, you're covered.

Accident Assistance
Regardless of fault, we'll get your car home or to your nearest Mercedes retailer.

Vandalism & Theft
If your journey is impeded after vandalism, we'll be there for you.

Comprehensive Breakdown & Accident Cover

For immediate assistance contact 00800 1777 7777
From abroad or a mobile phone please call +44 (0)207 975 7077

Breakdown support for hearing loss customers is provided via the following email address: hls.gbr/

Help us to help you by having the following details to hand: Vehicle details (Registration and VIN/Chassis Number), Owner/Company details, symptom description and location of the breakdown.

Find out More

Rescue Assist from Mercedes-Benz

The latest innovation in vehicle safety. Rescue Assist is a safety system from Mercedes-Benz that uses QR Rescue Codes to give emergency services faster access to critical information at the scene of an accident. Scanning the code gives emergency services information about the structural framework or location of hazardous systems like fuel tanks and batteries to enable a safe, fast rescue operation.

All new Mercedes-Benz models are fitted with Rescue Assist QR Rescue Codes as standard. For cars manufactured from 1990 onwards, Mercedes-Benz offers a free-of-charge retro-fit service.

Book your Free Fitting

To maintain your Roadside Assistance cover after the first 3 years, simply service your car at an official Mercedes-Benz Retailer like Jardine Mercedes. You'll receive a renewal notification to confirm cover has been extended for another 12 months on completion of a full Mercedes-Benz Recommended Service*. Continue to book your service through us and you could renew your cover for up to 30 years.


For all these benefits and more, contact your nearest Jardine Mercedes-Benz retailer today or book your Service quickly and easily through the MyService online portal by clicking below.

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* Complimentary Roadside Assistance is available for 3 years with any new Mercedes‐Benz or 1 year with all Approved Used vehicles. Your roadside assistance cover is then renewed annually, free of charge, following completion of a full service at a Mercedes‐Benz Retailer. Cars registered between 24/10/1998 – 31/03/2008 are covered for technical breakdown only.

** Based on comparable product and included services from RAC.