At Lancaster, we think you should be able to choose the service you receive from Mercedes-Benz just as you choose the other things in your life. That is why we are delighted to offer the My®Service online facility and showroom experience at all of our dealerships.
Created around you, our flexible options give you the choice of how we can best meet your needs. With Drop&Go, Lounge, Drive and Collect, Mercedes-Benz is always at your service. Use our online booking service 24/7 and receive a £10 discount when you pre-pay.
Choose the service you receive from Mercedes-Benz just as you choose the other things in your life. So instead of being expected to fit in with us, you can choose the option that best meets your needs. If your requirements change in the future, you are always free to change your choice.
Get an instant quote for a Service, MOT, Diagnosis, or Fixed Price Repair and then choose the My Service option that fits in with you and your day. Once online, you can view the total cost of your requirements so there are no surprises when you visit us.
We are currently open by Appointment Only
In accordance with the latest Government guidance, we are delighted to announce that we are now open by appointment only. We are looking forward to welcoming you back to our business while we respect social distancing and take all precautionary measures to provide a safe, clean and comfortable experience. Please click here for more information on how this might affect your service booking.
DROP AND GO
The flexible choice for when you want to get on with your day. With Drop&Go we can fit in with you with the minimum of fuss; drop off your Mercedes-Benz any time between 8-10am, leave the keys with us. We will have it ready to go again for you to collect any time from 4.30pm until we close.
Lounge by name, lounge by nature. Relax in one of our new and modern waiting areas designed to suit your needs perfectly. Enjoy our free WiFi, newspapers and TV. Plus, our Kids' Zone (where available) will keep even our littlest customers amused.
With our Drive option, we keep you mobile by providing you with a Mercedes-Benz loan car whilst we work on yours. We can greet you any time between 8am - 11am and get you on your way again in next to no time. We’ll have your car waiting for you when you return.
It’s sometimes simply not convenient to bring your Mercedes-Benz into us. That’s why we created the Collect option. One of our dedicated drivers will collect your car from your home or work between 8am - 11am and bring it into us on your behalf. After completing the work, your car will be delivered back to you before 6pm.